Warranty

Our warranty covers all defects in materials and workmanship. It does not cover damages through improper usage, negligence, abuse, transportation damage, acts of nature, or accidents (including failure to follow the instructions supplied with the product.). The warranty period begins from the date of purchase unless otherwise noted. This limited warranty is available only to the original purchaser and is valid in the United States and Canada only. Proof of purchase may be requested for warranty claim. GLORY PICKLEBALL LLC’s liability is limited to the repair or replacement, at its discretion, of any defect and does not include any liability for indirect, incidental, or consequential damage of any kind.

 

Pickleball Paddle Limited Warranty

GLORY PICKLEBALL LLC. warrants the paddles to be free from major defects in workmanship and materials when used for the intended purpose under normal use and conditions FOR A PERIOD OF 6 MONTHS FROM THE DATE OF RECEIPT ON ORIGINAL PURCHASE* in the United States and Canada. The warranty is non-transferable and only valid to the original purchaser. Warranty does not apply to replacement paddles.

 

What GLORY PICKLEBALL LLC Covers:

This warranty covers all manufacturer defects, missing parts, and workmanship.

If during the Limited Warranty period, any part or component of the product is found to be defective, GLORY PICKLEBALL LLC. will, at their own discretion:

Replace the defective part or product with a new part or product (either the same model or of equivalent value).

If purchased from an authorized retailer, please follow the retailers return/exchange policy prior to reaching out to GLORY PICKLEBALL LLC. customer service.

GLORY PICKLEBALL LLC’s obligation to replace or exchange the part or product shall not exceed the amount of the original purchase price of the product. GLORY PICKLEBALL LLC. is not liable for loss of use of the product, or other consequential or incidental costs, expenses, or damages incurred by the customer.

 

What is Not Covered:

Normal wear and tear, damage through improper usage, negligence, acts of nature, or accident (including failure to follow the instructions supplied with the product).

Fading of graphics.

Used in commercial applications or rentals.

Modified or repaired by anyone not authorized by GLORY PICKLEBALL LLC.

Purchasing from a non-authorized GLORY PICKLEBALL LLC. dealer or purchasing in used condition.

Not being the original purchaser.

 

Submit a Warranty Claim:

  • You must include THE ORIGINAL COPY OF YOUR SALES RECEIPT.
  • You must submit a Customer Service Case through email at GloryPickleball@gmail.com
  • Please include your name, address, daytime telephone number, model number of the product, and a description of the problem.
  • The customer is responsible for shipping the paddle back to GLORY PICKLEBALL LLC to validate the warranty claim.

 

 

30 Day Money Back Guarantee. If you are not satisfied with your purchase, please let us know. If the paddle is not damaged, we will refund your money. We want you to enjoy playing with GLORY. You just pay shipping to return the item and we will take care of the rest. Thank you for supporting GLORY Pickleball. God Bless You!